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Privacy Policy

This Privacy Policy describes how Skin by Dezign (“we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information of visitors and users (“you” or “your”) of the Skin by Dezign website, located at https://skinbydezign.com/ (“Website”). We value your privacy and are committed to protecting your personal information. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

Personal Information: We may collect certain personally identifiable information from you, such as your name, email address, phone number, and mailing address when you voluntarily provide it to us while using our Website or during the course of business transactions.

Usage Information: When you visit our Website, we automatically collect certain information about your device, browser, and your interactions with our Website. This may include your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. We use this information to analyze trends, administer the Website, track user movement, and gather demographic information for aggregate use.

Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information. You can manage your cookie preferences through your browser settings.

  1. Use of Information

 We may use the information we collect for the following purposes:

  • To provide and personalize our services to you
  • To communicate with you regarding your inquiries, orders, or requests
  • To process transactions and deliver products or services
  • To improve and optimize our Website, products, and services
  • To analyze and monitor usage patterns and trends
  • To comply with legal obligations or enforce our rights
  • To protect against fraudulent or unauthorized activity
  1. Information Sharing

We may share your personal information with:

  • Service providers and business partners who assist us in delivering our products and services
  • Third-party analytics providers to help us understand and improve our Website and services
  • Law enforcement agencies, government authorities, or other third parties when required by law or to protect our legal rights
  • Other parties with your consent or as directed by you
  1. Data Security

We take reasonable measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage method can be guaranteed to be 100% secure.

  1. Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

  1. Children’s Privacy

Our Website is not directed toward individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

  1. Your Choices

You can choose not to provide us with certain information, but this may limit your ability to access certain features of our Website or use our services.

You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any concerns about your personal information, please contact us using the contact details provided below.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any revisions on this page and indicate the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Skin by Dezign, sbd@skinbydezign.com

Thank you for reading our Privacy Policy.

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Cookie Policy

This Cookie Policy explains how Skin by Dezign (“we,” “us,” or “our”) uses cookies and similar tracking technologies on the Skin by Dezign website, located at https://skinbydezign.com/ (“Website”). By using our Website, you consent to the use of cookies and other tracking technologies as described in this policy.

  1. What Are Cookies?

1.1 Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners. Cookies can be temporary (session cookies) or persistent (persistent cookies).

  1. Types of Cookies We Use

2.1 We use the following types of cookies on our Website:

  • Essential Cookies: These cookies are necessary for the functioning of our Website and enable you to navigate the site and use its features. They are usually set in response to your actions, such as setting your privacy preferences, logging in, or filling out forms.

  • Analytics Cookies: These cookies allow us to collect information about how visitors use our Website, such as the number of visitors, the pages they visit, and the source of traffic. We use this information to analyze and improve the performance of our Website.

  • Functional Cookies: These cookies enable enhanced functionality and personalization on our Website. They may remember your preferences, such as language settings, and provide you with a more customized experience.

  • Advertising Cookies: We do not use advertising cookies that track your browsing habits for targeted advertising on our Website.

  1. Third-Party Cookies

3.1 We may allow third-party service providers to place cookies on our Website to help us analyze usage patterns, provide social media features, and deliver targeted advertisements. These third parties have their own privacy policies and may use their cookies to collect and track information about your online activities across different websites.

  1. Managing Cookie Preferences

4.1 When you visit our Website, you will be presented with the CookieYes Settings, which allow you to customize your cookie preferences. You can choose to accept or decline cookies, except for essential cookies, which are necessary for the proper functioning of the Website.

4.2 You can also manage your cookie preferences through your browser settings. Most web browsers provide options to accept, reject, or delete cookies. Please note that if you choose to disable or delete certain cookies, some features or functionalities of our Website may be affected.

  1. Updates to this Cookie Policy

5.1 We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. We will post any revisions on this page and indicate the “Last Updated” date. We encourage you to review this Cookie Policy periodically for any changes.

  1. Contact Us

If you have any questions, comments, or concerns about this Cookie Policy or our use of cookies, please contact us at:

Skin by Dezign, sbd@skinbydezign.com

Thank you for reading our Cookie Policy.

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Refunds And Returns Policy

Thank you for shopping at Skin by Dezign. We strive to provide high-quality products and excellent customer service. This Returns and Refunds Policy explains the procedures for returning products and receiving refunds on the Skin by Dezign website, located at https://skinbydezign.com/ (“Website”).

  1. Returns

1.1 Unopened Products: We accept returns of unopened products within 30 days from the date of purchase. To be eligible for a return, the product must be in its original condition, unopened, and unused. Please ensure that the product is securely packaged to prevent damage during return shipping.

1.2 Return Shipping: The buyer is responsible for covering the shipping costs associated with returning the product. We recommend using a trackable shipping method to ensure the safe delivery of the returned item. We are not responsible for any lost or damaged items during return transit.

1.3 Return Process: To initiate a return, please follow these steps:

  • Contact us at mya@skinbydezign.com to request a return for your order. Please include the first and last name of your order and the email used for it. Also include the order number.
  • Pack the unopened product securely, and write RETURN and the order number on the box you are shipping it in.
  • Ship the package to the address provided by our customer support team.

1.4 Return Approval and Refunds: Once we receive the returned product and verify that it is in its original condition, unopened, and unused, we will process the refund. Please note that refunds will be issued in the form of store credit only, which can be used for future purchases on our Website.

  1. Refunds

2.1 Store Credit: Refunds for eligible returns will be provided in the form of store credit. Store credit will be issued to the customer’s account on our Website and can be used for future purchases.

2.2 Non-Refundable Items: Certain items are non-refundable, including but not limited to:

  • Opened or used products
  • Products not returned within the specified return period
  • Products not in their original condition
  • Gift cards or promotional items

2.3 Refund Processing Time: Please allow up to 60 business days for us to process the refund and issue the store credit.

  1. Contact Us

If you have any questions, concerns, or need assistance with returns or refunds, please contact our customer support team at:

Skin by Dezign, sbd@skinbydezign.com

Thank you for shopping with Skin by Dezign.

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Shipping Policy

This Shipping Policy outlines the details regarding the shipping of products purchased on the Skin by Dezign website, located at https://skinbydezign.com/ (“Website”).

  1. Shipping Destinations

1.1 We currently ship to addresses within the United States. We do not offer international shipping at this time. For specific shipping inquiries or exceptions, please contact our customer support team.

  1. Order Processing Time

2.1 We strive to process and ship orders as quickly as possible. Orders are typically processed within 5 business days from the date of purchase. Please note that business days exclude weekends and public holidays.

2.2 During peak periods or promotional events, order processing times may be slightly longer. We appreciate your patience and understanding during such times.

  1. Shipping Methods

3.1 We partner with reliable shipping carriers to ensure prompt and secure delivery of your orders.

  1. Shipping Costs

4.1 Shipping cost is a fixed amount that will be displayed during the checkout process before you finalize your purchase.

  1. Shipment Tracking

5.1 Once your order is shipped, we will provide you with a tracking number and a link to track the shipment’s progress. You can track your package by visiting the carrier’s website and entering the provided tracking number.

  1. Delivery Time

6.1 The estimated delivery time for your order depends on the shipping method selected and your location. Please note that delivery times are approximate and can vary due to factors beyond our control, such as weather conditions or carrier delays.

  1. Order Status and Updates

7.1 You can check the status of your order by logging into your account on our Website or by contacting our customer support team. We will also provide email updates regarding the status of your order, including shipping confirmation and tracking information.

  1. Undeliverable Packages

8.1 In the event that a package is undeliverable due to an incorrect or incomplete address provided by the customer, refusal of delivery, or other reasons beyond our control, the package may be returned to us. In such cases, we will contact you to arrange for reshipment or provide a refund, excluding any shipping fees incurred.

  1. Customs and Import Duties

9.1 For international orders, please note that you may be responsible for any customs fees, import duties, taxes, or other charges imposed by your country’s customs authorities. We are not responsible for these additional charges and recommend that you check with your local customs office for more information.

  1. Contact Us

If you have any questions, concerns, or need further assistance regarding shipping, please contact our customer support team at:

Skin by Dezign, sbd@skinbydezign.com

Thank you for shopping with Skin by Dezign.